Seniors Rights Service provides free, confidential advocacy, advice, education and legal services to older people in New South Wales.
 
They advocate and assist recipients of all Commonwealth funded aged-care services, their carers’ or family members to understand their rights under the Aged Care Act 1997, helping them to advocate for themselves to resolve issues and complaints with aged care providers to ensure optimal care is achieved.
 
Their legal service provides advice, assistance and education to older people in NSW.
 
Issues include: consumer issues (debt management, unfair contracts), human rights (elder abuse including financial, discrimination), planning ahead (wills, power of attorney, guardianship), accommodation issues (granny flats) and other issues.
 
Solicitors also provide advice to the residents of retirement villages (self-care units and serviced apartments) about issues arising from disputes with management or interpretation of contracts under the Retirement Villages Act (NSW) 1999.
 
They provide education across all areas of NSW to aged care facilities and a broad range of service providers as well as community groups such as Probus, bowling clubs and similar community organisations.

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